FAQ

The Ins And Outs of How We Do Business

Payments Accepted

Billing & Pricing

We will be taking cash only, but in the later future we may possibly change to bank transfer or card transactions but we will still keep cash as well.

Cancellation Policy

Find The Best Package For Your Budget

For a cancellation we would need to know in advance as much as possible and as little as 24hours before the appointment.

Satisfaction Guarantee

We intend to give the most superior cleaning services for your homes and offices. We constantly work to ensure the best quality and care for our customers and clients down to their own needs.

How short notice?

Atleast 24 hours notice for a booking.
How do I pay?

All payments will be cash only! This may change in the future and will be all accepted cash and card.
Do you bring all your own supplies and equipment?

Yes! We certanally will.
What about my pets?

We love and adore all types of pets. On first arrival best to introduce worker to the pets and let us know if allowed treats for the next time of service to reward them.
Who to contact if there is a problem?

If there is any problems or inquires please dont hesitate to contact our email @ lessyourstressabby@gmail.com or through mobile @ 07742424457.
What happens to my personal details?

The company will keep all personal details strictly confidential.
Do i need to be at home during the services?

No, not necessary. You are more than welcome to stay during the services and feel comfortable in your home. Our employees are very friendly and helpful as well as professional.
What happens if i move house?

Feel free to contact us on our number by text or email to inform us of the change.
How often can you book for services?

You will be able to inquire about any days and times for numerous days. We would have to look on our schedule to ensure you are looked after amazingly.
How do you price your services?

While we offer a range of services we work around how long it takes us to clean and how dirty the item(s) you would like cleaned. We are fully affordable and work around the customer. We work on giving an estimate before we start the service.
What kind of contract am I tied to?

We personally don't believe in long and complicated contracts. You can certantly set up a contract through ourselves, but we will not set one up without you knowing or asking.